Reach the people who matter most for your business

The future of Omni Channel customer communication is here. Automate customer communication over channel most convenient to your audience such as WhatsApp , Facebook, Chatbot and more

Optimised Customer Service

Thinking of customer first. Enhance your customer delight team and empower your customers to reach you when they need you over the channel more convenient to them.

Accelerate Business Automation

Looking for value addition in your business communication. Leverage the power of our AI enabled flow control and offer customers a niche experience at every touch points.

 

Power Up Lead Generation

Looking for value addition in your business communication. Leverage the power of our AI enabled flow control and offer customers a niche experience at every touch points.

omni channel platform

Meaningful Customer communication made simple with integrated robust omnichannel platform powered by AI. Deliver a true omnichannel experience to your customers over the channels of their choice ranging from WhatsApp, Facebook, Skype. Call, SMS, email and many more. Hassle free all inbound engagement from a single platform

Intelligent customer connect

Agents can connect with customers intelligently using a dedicated dispatcher working as routing engine. Automatic queue handling, sticky agent and bots to agent handover based on routing rule can be accomplished with just few mouse clicks

automation flow control

All conversation across the channels goes through flow control automation engine. No technical expertise required to create GUI based routing rule with multiple scope, conditions and fulfilment. Global parameters based on working hours helps routing conversation to a bot or agent

fall in love with our features

Multiple Channels

Brands can configure more than one communication channel for better customer engagement and brand loyalty

Predictive Tagging

AI engine helps agents by predicting and tagging keywords from conversation, guarantying speedy resolution

Operator Panel

Cloud based dedicated login for each operator to handle customer support from any corner of the globle

Contextual Routing

Take control of all conversations and route it to right agent or bot based on identity, logic, scope and other parameters

GUI based Logic Designer

No technical expertise required to create complex routing logic. Use GUI based tool to configure your routing rule.

Sticky Agent

Intelligent routing algorithm to find and attach a sticky agent to ensure repeated one to one chat with same agent

AI Assisted customer communication

90 percent of consumers expect the brands to respond in less than 8 hrs

Bring your own bot

All conversation across the channels goes through flow control automation engine. No technical expertise required to create GUI based routing rule with multiple scope, conditions and fulfilment. Global parameters based on working hours helps routing conversation to a bot or agent. Now you can bring your own favourite bot from Google Dialogflow or AWS Lex

AI Powered WhatsApp Chatbot

Want to learn and experience WhatsApp Business API and its use cases, book a demo now.
Automation