Impress clients with your swiftness and expertise
With our omnichannel support desk software, you may benefit from increased agent efficiency and client retention or (conversion). The price-to-value ratio is unparalleled. Reduce the number of communication channels and manage them all from a single common business mailbox. Social network integrations, an infinite ticket browsing history, hybrid ticket streams, and other productivity aids are available.
To complete tasks and alert stakeholders on time, use macros, processes, and SLAs.
Set up assignment rules to allocate tickets as they come in, so your agents can get right to work fixing problems.
After each engagement in order to convert an upset customer into a happy one and to reward your employees' performance.
To monitor and act, use basic reports or create your own with specific metrics.
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