Brands all over the world are using chatbots to increase their customer satisfaction. Support your customers by using a chatbot over their favorite communication channels
Customers cannot skip your messages when using WhatsApp due to an error. Customers can safely record and exchange voice chats with WhatsApp thanks to end-to-end encryption, as well as send and receive media-rich texts that include GIFs, videos, and candid photos. Unlike email and SMS, WhatsApp has high open rates, allowing you to inform recipients of transactions, confirmations, and bills without worrying about them being lost in the system.
Give your clients no opportunity to criticiz you on social media. Instead, greet them as soon as they land on your page. Facebook is a fantastic medium for nurturing, reiterating, upselling, and cross-selling your goods.
Customers frequently use Instagram to research items. Your customers may message your companies on your profiles, stores, and stories using Instagram Messaging. You may manage and scale the discussions using the API. Additionally, you no longer need to switch between channels. All client information and enquiries are available to your representatives in a single screen.